Terms & Conditions

Welcome to Lucky Girl Vintage. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms and Conditions.

1. General Use

Lucky Girl Vintage provides curated vintage and Y2K fashion pieces. By using this website, you confirm that you are at least the age of majority in your jurisdiction or have consent from a guardian.

2. Product Condition

All items are vintage or pre-loved unless otherwise stated. Due to their nature, items may show minor signs of wear. Any significant flaws will be disclosed in the product description. Customers acknowledge and accept the uniqueness of each piece.

3. Orders & Payments

All prices are listed in CAD unless stated otherwise. Full payment is required at checkout. Orders cannot be modified or cancelled once confirmed.

4. Shipping & Delivery

Orders are processed within 2–5 business days. Delivery times vary based on location. Lucky Girl Vintage is not responsible for delays caused by shipping carriers, customs, or external factors.

5. Returns & Refunds

All sales are final. Refunds or exchanges are only accepted if the item arrives damaged or significantly not as described. Claims must be submitted within 48 hours of delivery with supporting evidence.

6. Lost or Stolen Packages

Lucky Girl Vintage is not responsible for lost or stolen packages once marked as delivered by the carrier.

7. Intellectual Property

All content on this website, including images, branding, and designs, is the property of Lucky Girl Vintage and may not be used without written permission.

8. Privacy

Customer information is collected solely for order processing and communication purposes. We do not sell or share personal data with third parties.

9. Limitation of Liability

Lucky Girl Vintage is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Frequently asked questions

What is Lucky Girl Vintage?

A curated vintage and Y2K fashion brand sourcing unique pieces globally.

Are your items second-hand?

Yes, all items are vintage or pre-loved unless stated otherwise.

How do I know my size?

Each item includes measurements. We recommend comparing with your own clothing.

Do you restock items?

Most items are one-of-one. Once sold, they are gone

When will my order ship?

Orders are processed within 2–5 business days.

Do you ship internationally?

Yes, we offer worldwide shipping.

Can I reserve items?

No, items are sold on a first come, first served basis.

How often do you drop new items?

We release new drops regularly. Join our mailing list for early access.